Refund policy

Every new account starts with a free trial, so you can try QrTapz fully before you pay anything. If you pay and change your mind, here is how refunds work.

When you can get a refund

1. Within [7] days of paying for a new plan: a full refund, no questions asked.
2. Paid twice by mistake, or paid the wrong amount: we refund the extra in full.
3. We could not confirm your payment: if your payment was declined but the money left your account, we return it in full once we find it.
4. A yearly plan, after the first [7] days: we refund the full months you have not used yet. [Optional: remove this line if you do not offer it.]

When we cannot give a refund

1. A monthly plan after the first [7] days.
2. An account closed because it broke our Terms of service.

How to ask

Email support@qrtapz.com from the address on your account. Tell us the plan, the date you paid and, for UPI payments, the 12-digit reference number.

How you get the money back

We send refunds to the same place the money came from: the same UPI account for rupee payments, or the same card or payment account for dollar payments. Refunds are sent within [5] working days of approval. Your bank may take a few more days to show it.

When we refund a plan in full, the plan ends straight away and your public page is switched off.